Frequently Asked Questions
Everything you need to know about our premium fashion at wholesale prices.
How can your prices be so much lower than retail stores?
By operating on a factory-direct model, we eliminate middleman markups and traditional retail overhead, passing those direct savings on to you without compromising on material quality.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I order the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Once your order is dispatched from our warehouse, you will receive a tracking number via email to monitor your package's progress.
Are the materials used high quality?
Yes, we use the same premium fabrics and manufacturing facilities as luxury labels. Our factory-direct approach focuses on high-grade cotton, linen, and recycled synthetics to ensure longevity.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated automatically at checkout.